Case study:
Transforming Healthcare Records: Kefron’s Impact at Midland Regional Hospital Tullamore
One of Ireland’s busiest acute hospitals, partnered with Kefron to digitise patient records and Emergency Department files, helping address growing demand, limited storage capacity, and record retrieval challenges.
Product:
Scanning & Capture
Industry:
Healthcare
Region:
Ireland
Requirement:
FOI deadlines
Volume Delivered:
33,000 ED records annually
Objective
Scalable digitisation solution
Read Time: 6 minutes
500,000+ patient records and ED records digitised
18 million healthcare records pages digitised
Faster retrieval for patient care and FOI requests
CASE STUDIES:
What Midland Regional Hospital Tullamore Team Says About Kefron
Hospital’s experience demonstrates how healthcare records digitisation can improve record accessibility, reduce storage pressures, and support faster patient care.
THE CHALLENGE:
Managing Growing Volumes of Patient Records
MRHT is the largest hospital in Ireland’s Midlands, serving a growing patient population across the region and neighbouring counties.
As a result, the patient numbers have grown considerably over the last number of years and with it the task of managing patient records. This created a number of challenges for the hospital:
- Finding space for current and archived records required a constant flow of records from one location to another with space at each location being extremely limited. The hospital was processing approximately 33,000 Emergency Department card per annum.
- Because of this, it was taking more time to access patient records for patient care requirements.
- Also, accessing records for urgent Freedom of Information (FOI) requests required a fast-track solution to meet the 20-working day turnaround time specified by the FOI Act.
THE SOLUTION:
End-to-End Healthcare Records Digitisation
Kefron worked closely with MRHT to design and deliver a tailored healthcare records digitisation programme. A dedicated account manager collaborated with the hospital team throughout the project to ensure a seamless transition from physical to digital records management.
The solution included:
- Regular collection of patient records to alleviate storage pressures
- Secure transportation and temporary records storage
- Digitisation of Emergency Department records and patient files
- Accurate tracking of records throughout the digitisation process
- Creation of a secure digital healthcare records library
- Secure destruction of physical records following digitisation
Through this coordinated service, Kefron enabled the continuous digitisation of patient records while maintaining accessibility, security, and compliance.
THE RESULTS:
Faster Access, Reduced Storage Pressures, and Improved Efficiency
Following the implementation of Kefron's healthcare records digitisation solution, MRHT achieved significant operational improvements:
- Reduced pressure on physical storage through the digitisation and secure destruction of paper records
- Faster and easier access to patient records through a secure digital library
- A scalable service capable of adapting to changing demand levels
- Continuous service delivery throughout the COVID-19 pandemic
- Custom digitisation processes developed for live, closed, RIP, and Emergency Department records
- An urgent retrieval process to support time-sensitive record requests
- Enhanced performance monitoring through regular reporting and management information
By digitising patient records and Emergency Department files, MRHT improved efficiency for both staff and patients, enabling quicker decision-making, reducing administrative delays, and supporting a more coordinated delivery of care.
Why Healthcare Records Digitisation Matters
Midland Regional Hospital Tullamore’s experience shows how healthcare providers can improve records accessibility, reduce storage pressures, and support better patient care through digitisation. It matters if you need to:
Free up valuable hospital storage space
Provide faster access to patient information
Improve efficiency across records management teams
Create a secure, searchable digital records library
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