Measured Outcome

0 documents

scanned per week

0 %

digitisation of payroll files

The Numbers

151 Stores

27,000 Employees

40,000 documents scanned per week

Tesco Store 2



As one of Ireland’s largest businesses, Tesco Ireland processes thousands of paper documents every week, ranging from supplier invoices to delivery dockets. All of this documentation needs to be scanned so that it can be accessed by the Tesco head office and other administration teams across the Tesco world.

For several years, the task of scanning Tesco Ireland’s documents was handled by Tesco’s subsidiary in Cardiff and every week a large number of boxes were posted from Dublin. However, in early 2007 Tesco Ireland had to look for an alternative supplier.

Tesco Store


The solution proposed by Kefron involved placing a full-time scanning technician within Tesco’s head office in Dun Laoghaire from May 2007, together with a high-throughput Bowe Bell + Howell duplex scanner, networked to a PC and server provided by Tesco. The technician scans between 35,000 and 40,000 documents per week and is assisted by Tesco employees who prepare the document to be scanned.

In addition to the full-time scanning operation, Kefron provides periodical bulk-scanning services to make inroads into the mountain of documents held on file at Tesco. In these cases, Kefron takes away boxes of files for scanning at its own scanning facility at Park West in Dublin.

Scanning & Imaging - Case Study


The scanning project’s principal objective was to significantly reduce the amount of paper stored at Tesco’s headquarters in Dun Laoghaire. According to John Walsh, the system by virtue of its efficiency and ease of use, has already given a “great confidence boost” to the business. Even employees who were extremely attached to paper are starting to approve of and use the system.

Initially, the scanning service was limited to the Finance function within the company but within a short space of time other parts of the business saw the value of the system and plans have now been made to roll it out across the business.

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Tesco Staff