The face of banking is changing, particularly in the post-COVID19 period, with the growing popularity of digital channels highlighting the worth of continued investment in digital transformation strategies. But now more than ever, banks have an opportunity to extend their efforts into the back-office and reap the benefits that automating their most demanding operational processes can bring.
The Covid-19 pandemic, called by some a Black Swan event, has had a dramatic impact economically, socially and health-wise. Not least, it has underlined the importance of business continuity. So how can your business ensure its preparedness for the next Black Swan? Read on to find out how to prepare your business for future disruptions.